Refund Policy
Overview
At iptvking.online, we aim to provide high-quality IPTV services. Due to the nature of digital services, all sales are generally non-refundable. However, we offer refunds or service credits under specific conditions outlined below.
Eligibility for Refunds
A refund may be considered if:
-
The service is not delivered after payment confirmation.
-
There is a technical issue that prevents access to the service, and our support team cannot resolve it within a reasonable time.
Non-Refundable Cases
Refunds will not be issued for:
-
Subscription cancellations after the service period has started.
-
User-related issues such as network problems, device incompatibility, or password loss.
-
Partial usage of the service.
Refund Process
To request a refund, contact our support team with your account details and payment confirmation. Refund requests are evaluated individually and may take 5–10 business days to process.
Guarantee
While we cannot offer unconditional refunds, we guarantee dedicated support to resolve service issues promptly and ensure customer satisfaction.